Privacy Policy

Last updated: December 2025

Velvet Mod (“we,” “our,” “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit velvetmod.com or make a purchase from us.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide

  • Name

  • Email address

  • Shipping & billing address

  • Phone number

  • Payment information (processed securely by our payment providers)

  • Order history and customer service interactions

Automatically Collected Information

When you access our website, certain information is collected automatically:

  • IP address

  • Device and browser information

  • Pages viewed, time spent on pages, and referral URLs

  • Cookies and tracking technologies to improve your experience and show relevant ads

Cookies & Tracking

We use cookies for:

  • Website functionality

  • Analytics

  • Preferences

  • Advertising and retargeting (Meta Pixel, TikTok Pixel, Google Analytics, etc.)

You can disable cookies via your browser settings at any time.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you about your orders

  • Provide customer support

  • Send marketing emails or promotions (only if you opt in)

  • Improve our website and shopping experience

  • Prevent fraud and ensure site security

3. How Your Information Is Shared

We do not sell your personal information.

We may share data with trusted third parties who help us operate our business, including:

  • Shopify (e-commerce platform)

  • Payment processors (ShopPay, PayPal, Stripe, etc.)

  • Shipping carriers

  • Email marketing platforms

  • Advertising partners (Meta, Instagram, TikTok, Google)

These partners only receive the information necessary to perform their services.

4. Data Retention

We retain your information for as long as necessary to:

  • Complete your transactions

  • Provide ongoing customer service

  • Meet legal, tax, or reporting obligations

You may request deletion of your data at any time (see Section 7).

5. Security

We take reasonable technical and organizational measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

  • Request a copy of the data we hold

To make a request, email us at [your email].

You can unsubscribe from marketing emails at any time by clicking “unsubscribe” at the bottom of any message.

7. Children’s Privacy

We do not knowingly collect data from children under 13. If we learn that such information was provided, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The updated version will always be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Velvet Mod
Email: support@shopvelvetmod.com 
Evansville, IN